Some smart charging sessions affected by Easee Home Charger connectivity issues
Updated Nov 07 at 07:20pm CET
The connectivity issue affecting Easee chargers is happening for a limited group of users. All issued authentication credentials have maximum lifetime of 60 days, after which users need to reconnect. We are migrating towards a new solution without expiration in the coming weeks.
2 previous updates
BMW vehicle connectivity unavailable due to API changes
Created Sep 29 at 01:44pm CEST
Due to recent changes in the BMW API integration, connections to all BMW vehicles are currently unavailable. As previously communicated, we are actively working to resolve this issue.
This impacts the live state-of-charge feature during charging sessions, as well as the Smart Charging functionality on select charge points.
Remote commands timeout
Resolved Feb 05 at 02:57pm CET
We have identified and resolved the issue.
1 previous update
Failure processing Sessions
Resolved Feb 02 at 12:14pm CET
Due to a misconfiguration in a new release, the processing of new and existing sessions is degraded. The issue has already been resolved, we are working on restoring the affected sessions.