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Degraded

Delayed Session processing

Jul 31, 2024 at 07:00am UTC
Affected services
Charging Portal Backend

Resolved
Jul 31, 2024 at 10:00am UTC

All sessions are processed. The issue is resolved.

Updated
Jul 31, 2024 at 08:45am UTC

The issue has been resolved, the queue of session updates of the past hour is still processing, so a slight delay might still be experienced. We expect the queue to be fully processed within the coming hour.

Created
Jul 31, 2024 at 07:00am UTC

We are currently experiencing issues with processing sessions for some of our tenants. The sessions are being queued and will be processed as soon as possible. This might impact user's ability to see progress of a session in the app.