Some services are degraded

Charging Portal
100% uptime

Response times

Charging Portal Backend
100% uptime
30 days ago
Today
Identity Management
99.986% uptime
30 days ago
Today
OCPI
99.981% uptime
30 days ago
Today
OICP
99.956% uptime
30 days ago
Today
API
99.998% uptime
30 days ago
Today
Webhooks
99.895% uptime
30 days ago
Today
App Backend
100% uptime
30 days ago
Today
Push Notifications
100% uptime
30 days ago
Today
Smart Charging
100% uptime
30 days ago
Today
Vehicle Integration
100% uptime
30 days ago
Today
Charger Integration
100% uptime
30 days ago
Today

Previous incidents

Feb 08, 2026

Some smart charging sessions affected by Easee Home Charger connectivity issues

Degraded

Updated Nov 07 at 07:20pm CET

The connectivity issue affecting Easee chargers is happening for a limited group of users. All issued authentication credentials have maximum lifetime of 60 days, after which users need to reconnect. We are migrating towards a new solution without expiration in the coming weeks.

2 previous updates

BMW vehicle connectivity unavailable due to API changes

Degraded

Created Sep 29 at 01:44pm CEST

Due to recent changes in the BMW API integration, connections to all BMW vehicles are currently unavailable. As previously communicated, we are actively working to resolve this issue.
This impacts the live state-of-charge feature during charging sessions, as well as the Smart Charging functionality on select charge points.
Feb 05, 2026

Remote commands timeout

Degraded

Resolved Feb 05 at 02:57pm CET

We have identified and resolved the issue.

1 previous update
Feb 02, 2026

Failure processing Sessions

Resolved Feb 02 at 12:14pm CET

Due to a misconfiguration in a new release, the processing of new and existing sessions is degraded. The issue has already been resolved, we are working on restoring the affected sessions.
Previous updates