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Degraded

Not possible to connect new Kia vehicles

Oct 03 at 04:44pm CEST
Affected services
Vehicle Integration

Resolved
Nov 19 at 03:25pm CET

With the release of app version v1.56.0 and higher, the incidents regarding Kia integration have been resolved and will resume operation as normal.

We apologize for the inconvenience and thank you for your patience while we continue monitoring the situation.

Updated
Nov 07 at 05:30pm CET

Work has been done on the Kia integration and has been deployed for the backend systems. Preparations were also made in the Hyundai integration given the commonalities between these two integrations.

Starting app release v1.56.0 these changes should start having an effect for users.

We're closely monitoring the effects of the deployment and app release and will keep doing so.

Updated
Oct 24 at 12:08pm CEST

Update on Kia Vehicle Onboarding

We’re pleased to report that we’re making steady progress in resolving the authentication issues affecting Kia vehicle onboarding. Our team is actively working to ensure Kia users can onboard their vehicles smoothly again. We truly appreciate your patience, and we’ll provide updates as soon as we have more information.

Created
Oct 03 at 04:44pm CEST

We are currently experiencing an issue preventing new Kia vehicles from being connected to our platform. Vehicles that were previously connected continue to function as expected. Our team is actively investigating the cause and working on a resolution.
We appreciate your patience and will provide updates as soon as more information becomes available.