Previous incidents
Deftpower portal unresponsive
Resolved Mar 27, 2026 at 09:00am UTC
If you are experiencing issues logging into your portal page, please first clear your cookies. Then, remove the /account/login portion from the login URL and try again.
This is a temporary workaround while we work on resolving the issue.
1 previous update
Vehicle Service unresponsive
Resolved Mar 26, 2026 at 07:38pm UTC
Vehicle service is responsive again. We will continue monitoring.
3 previous updates
Issue assigning user roles
Resolved Feb 24, 2026 at 10:40am UTC
The issue has been mitigated. Please let us know if you encounter any issues.
1 previous update
Analytics Section is delayed
Resolved Feb 19, 2026 at 12:27pm UTC
Finished at 11:00
1 previous update
Smart charging based on dynamic tariffs in the Netherlands unavailable
Resolved Feb 14, 2026 at 02:06pm UTC
The issue has been resolved
2 previous updates
Failure processing Sessions
Resolved Feb 02, 2026 at 11:14am UTC
Due to a misconfiguration in a new release, the processing of new and existing sessions is degraded. The issue has already been resolved, we are working on restoring the affected sessions.
Remote commands timeout
Resolved Feb 05, 2026 at 01:57pm UTC
We have identified and resolved the issue.
1 previous update
Connecting new Audi vehicles
Resolved Jan 09, 2026 at 01:32pm UTC
The issue preventing new Audi vehicles from being connected to our platform has now been fully resolved. All connection services are operating normally, and new vehicles can once again be added without interruption. Previously connected vehicles were not affected.
We apologize for the inconvenience and thank you for your patience.
1 previous update