Previous incidents
Issues with retrieval invoices in the app
Resolved Jun 06 at 03:23pm CEST
The issue has been resolved
1 previous update
Ongoing Incident Deftpower Portal unresponsive
Resolved May 26 at 03:19pm CEST
We have identified and resolved the issue affecting the Deftpower portal. The service is now operational, and we are actively monitoring to ensure continued stability
1 previous update
Update on Remote Start Functionality
Resolved Apr 11 at 10:47am CEST
Dear Clients,
The issue is now resolved, and connectivity is restored.
Sorry for the inconvenience caused by this issue.
Temporary Impact on Remote Start Functionality
Resolved Apr 11 at 10:13am CEST
Dear Clients,
We would like to inform you that we are currently experiencing an issue affecting the remote start functionality.
Our team is actively working on resolving this, and we expect the service to be restored by 10:30 CET.
We appreciate your patience and understanding, and will provide an update once the issue is resolved.
Connected Volkswagen account disruptancy
Resolved Apr 15 at 01:30pm CEST
Dear Partner,
The issue affecting connectivity with Volkswagen is resolved.
Unfortunately, users do need to reconnect their vehicle in the app to regain access to their vehicle.
We apologize for the inconvenience and appreciate your patience. If you continue to experience issues, please contact our support team.
1 previous update