Previous incidents
BMW vehicle connectivity unavailable due to API changes
Created Sep 29, 2025 at 11:44am UTC
Due to recent changes in the BMW API integration, connections to all BMW vehicles are currently unavailable. As previously communicated, we are actively working to resolve this issue.
This impacts the live state-of-charge feature during charging sessions, as well as the Smart Charging functionality on select charge points.
Some smart charging sessions affected by Easee Home Charger connectivity issues
Updated Nov 07, 2025 at 06:20pm UTC
The connectivity issue affecting Easee chargers is happening for a limited group of users. All issued authentication credentials have maximum lifetime of 60 days, after which users need to reconnect. We are migrating towards a new solution without expiration in the coming weeks.
2 previous updates
EV Routing disruptancy
Resolved Sep 12, 2025 at 03:20pm UTC
The issue has been resolved
OCPI requests are not processing correctly
Resolved Sep 01, 2025 at 09:15am UTC
The issue has been resolved.
1 previous update
Intermittent Unresponsiveness in Android App on Certain Devices
Resolved Aug 25, 2025 at 02:14pm UTC
We identified the cause of the issue that was making the app intermittently unresponsive for some users on certain Android devices (including Nothing Phone, Xiaomi, and Samsung Galaxy S20 & S25).
A fix has been developed and will be rolled out shortly. Our team will continue to monitor performance closely.
1 previous update
Degraded performance for OCPI requests
Resolved Aug 14, 2025 at 01:33pm UTC
We have identified the cause and applied a solution. OCPI requests are now correctly processed.
1 previous update
App version 1.54.0 does not show prices to Guest users
Resolved Aug 14, 2025 at 05:25pm UTC
Version 1.54.1 is released today to resolve this issue.
1 previous update
Deftpower portal unresponsive
Resolved Jul 09, 2025 at 08:38am UTC
Currently investigating the cause