Some services are degraded

Charging Portal
100% uptime

Response times

Charging Portal Backend
100% uptime
30 days ago
Today
Identity Management
100% uptime
30 days ago
Today
OCPI
99.983% uptime
30 days ago
Today
OICP
99.946% uptime
30 days ago
Today
API
99.998% uptime
30 days ago
Today
Webhooks
99.893% uptime
30 days ago
Today
App Backend
100% uptime
30 days ago
Today
Push Notifications
100% uptime
30 days ago
Today
Smart Charging
100% uptime
30 days ago
Today
Vehicle Integration
98.883% uptime
30 days ago
Today
Charger Integration
100% uptime
30 days ago
Today

Previous incidents

Mar 30, 2026

Some smart charging sessions affected by Easee Home Charger connectivity issues

Degraded

Updated Nov 07, 2025 at 06:20pm UTC

The connectivity issue affecting Easee chargers is happening for a limited group of users. All issued authentication credentials have maximum lifetime of 60 days, after which users need to reconnect. We are migrating towards a new solution without expiration in the coming weeks.

2 previous updates

BMW vehicle connectivity unavailable due to API changes

Degraded

Created Sep 29, 2025 at 11:44am UTC

Due to recent changes in the BMW API integration, connections to all BMW vehicles are currently unavailable. As previously communicated, we are actively working to resolve this issue.
This impacts the live state-of-charge feature during charging sessions, as well as the Smart Charging functionality on select charge points.
Mar 27, 2026

Deftpower portal unresponsive

Resolved Mar 27, 2026 at 09:00am UTC

If you are experiencing issues logging into your portal page, please first clear your cookies. Then, remove the /account/login portion from the login URL and try again.

This is a temporary workaround while we work on resolving the issue.

1 previous update
Mar 26, 2026

Vehicle Service unresponsive

Downtime

Resolved Mar 26, 2026 at 07:38pm UTC

Vehicle service is responsive again. We will continue monitoring.

3 previous updates
Previous updates